GENERAL INFORMATION

SPECIAL ORDERS

Our factories are able to produce most pens, calculators, bags, and organizers. Please contact us for products that are not features in this catalog.

CO-OP PRICING

We’ll love to be included in your product line. Please contact us for co-op pricing and method of cooperation.

PRICE

All orders must be accompanied by a clean, black and white camera ready for art work. For multicolor imprint, color separated art work must be furnished, a fee of $35.00(v) per hour will be charged accordingly. We also accept art work via e-mail at art@therexline.com . Please provide PC compatible format files in EPS, JPG, TIFF, BMP, or Adobe Illustrator.

ORDER ACKNOWLEDGEMENT

All orders must be confirmed in writing either by fax or by email to ensure accuracy

INDICATE

  • Product style number and color
  • Quantity desire and price
  • Required shipping date
  • Shipping instructions

SAMPLE POLICY

Blank or random samples are available upon request. All samples will be billed at the end quantity price plus shipping cost. Please contact factory for rebate program on samples.

PROOFS

Paper proofs are free of charge via fax. Specific samples are available upon request a fee of $40.00(v) for set up plus cost of product. Please allow 3 to 5 days for production of specific sample.

PRODUCTION TIME

Please allow 5 to 10 working days for normal production. Rush orders are available; please contact our customer service representative for availability.

LESS THAN MINIMUM/OVER MAXIMUM

Please contact factory for quotes on quantities less than minimum. Quantities over the published quantity, please contact us for special low price and promotion time.

CLAIMS

All claims must be submitted within 10 days form ship date.

LASER ENGRAVING ON PEN

Set up Repeat set up Running charge Personalization Color filled $50.00(v) for one position $25.00(v) for one position First position free $0.40(v) for each additional position $25.00(v) for set up charge $1.35(v) for each name on the pen $0.25(v) for each position (black only)

SILK SCREEN ON PEN

Set up Additional color set up Repeat set up Running charge $50.00(v) for one position $25.00(v) for one position $25.00(v) for each position and color First position free $0.25(v) for each additional color or position

SHIPPING INFORMATION

All shipments ship via UPS ground unless courier service is designated. Factory will only guarantee shipping date and routing as instructed by customer. Vas De Rex will not be responsible for courier’s delay. If needed a Vas De Rex’ customer service representative will contact customer to get authorization for express delivery service to meet deadline.

SHIPPING POINT

F.O.B. Factory, Southern California

DROP/SPLIT SHIPMENTS

$5.00(v) for each additional destination.

C.O.D. SERVICE

$10.00 per shipment

WARRANTY

Vas De Rex’ products are covered under warrant against any manufacturers defect for 45 days. Defective merchandise might be replaced by an unprinted product.

COPYRIGHT DISCLAIMER

Logos, designs and trademarks displayed in this catalog are for the purpose of showing printing capabilities only. Such use does not constitute and endorsement of the product, nor does it indicate that the product had been purchased by the person or company whose name or logo appears on the product. These designs are not available for sale to anyone other than parties expressly authorized by the owners of such designs.

Copyright © 2010 Vas De Rex All Rights Reserved.